To bad there is not a "no star" option. Pam Cook was call on friday and she agreed to a Saturday morning appt between 9-10 AM. She said she would be our tech and she'd see us then. After waiting 3 hours past the appt time Saturday, we…
I was initially impressed by Pam Cook's friendly phone demeanor when I called with a broken heater. Pam made an immediate appointment, was very polite, helped to educate us on the best equipment upgrades (without overselling).…
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